Shipping Policy

SHIPPING FEE

We offer free standard shipping to these countries/regions

Austria, Australia, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States

* Exceptions apply for certain products

 

    SHIPPING & PROCESSING TIME

    Standard: 7-10 business days
    Express: 3-5 business days
      
    Please note that express shipping is exclusively offered for select products and may incur an extra cost. Depending on the location of the warehouse the inventory is stored, our products may be shipped from Canada, United States, China, or Europe. Once an order is placed, it will undergo a processing period of 2-5 business days before being shipped. Kindly be aware that shipping times may exceed initial estimates due to factors beyond the control of logistic carriers and Unity Refresh. If you intend to purchase an item as a holiday gift, we recommend placing your order well in advance.

     

    TRACKING 

    You will receive an email notification containing the tracking information once your order has been shipped.

        
    CANCELLATION

    If you have accidentally ordered the wrong product or had a change of mind, kindly email us requesting a cancellation. We will make every effort to accommodate your request. If the cancellation is successfully processed before the item is shipped, you will receive a full refund. However, once the item has been shipped, cancellation is not possible. In such cases, a return process may need to be initiated.